Privacy Policy for FluentTalkers
Introduction
Welcome to FluentTalkers. We recognize the significance of safeguarding your privacy and are committed to ensuring that your personal data is handled responsibly. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you visit http://www.fluenttalkers.com and other related offline activities. By accessing and using our website, you agree to this Privacy Policy.
FluentTalkers is owned and operated by FluentTalkers LLP, an Indian company registered under the Companies Act, 2013, with its registered office located at 4th Floor, No 22, Salarpuria, Koramangala, Bangalore, Karnataka, India 560095.
Information We Collect
Contact Information: We may collect your name, email address, phone number, street address, city, state, postal code, country, and IP address.
Payment and Billing Information: When you enroll in a course, we collect your billing name, address, and payment method. Please note that we do not store your
credit card details on our website. Credit card information is processed by our payment gateway partner, CC Avenue.
User Content: We collect information that you post in public areas on our website or on our affiliated social media platforms.
Demographic Data: We may gather demographic details about you, your interests in events, and your participation intentions. This information may also be collected through surveys.
Technical Information: When you use our website, we may collect information about your IP address, browser type, the website you came from, duration of your visit, pages accessed, and the website you visit next. Additionally, we might collect details about your mobile device or the operating system version on your device.
Methods of Information Collection
Direct Collection: We collect information directly from you when you register for a course, leave comments on our site, or contact us via phone or email.
Passive Collection: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your interaction with our site.
Third-Party Sources: If you use integrated social media features on our site, the third-party social media provider may share certain information about you, such as your name and email address.
Use of Your Personal Information
To Contact You: We may use the information you provide to communicate with you regarding your purchase or for promotional purposes.
To Respond to Requests: We may use your information to respond to your inquiries and confirm your event registrations.
To Enhance Our Services: Your information helps us improve our offerings and tailor your experience on our site.
To Analyze Trends: We may use your data to understand site usage trends and customer interests to improve our website and services.
For Security: Information may be used to protect our company, customers, and website.
For Marketing: We may send you information about special promotions, offers, and new features or products. These could include our own offers or those from third parties that we believe may interest you. For example, enrolling in a course may add you to our newsletter.
Transactional Communications: We may send you emails or SMS messages related to your account, course content, or reminders.
As Permitted by Law: We may use your information in other ways permitted by law.
Sharing of Information with Third Parties
Email Opt-Out
To opt-out of receiving our promotional emails, click the unsubscribe link in any promotional email you receive from us. Please note that it may take up to 10 days to process your request. Even if you opt out of marketing emails, we may still send you transactional messages related to your purchases.
Third-Party Sites
Our website may contain links to third-party sites. Our privacy practices do not extend to these external sites. Please review the privacy policies of those sites before providing any personal information. We are not responsible for the practices of third-party sites.
Service Providers: We share information with third parties who provide services on our behalf, such as payment processors and marketing partners. Some of these partners may be located outside of India.
Business Partners: We may share information with our business partners to offer integrated services. These partners will use the information as described in their privacy policies.
Legal Compliance: We may share information to comply with legal obligations, respond to court orders, or protect ourselves from potential fraud.
Business Transfers: In the event of a business sale, merger, or acquisition, customer information may be part of the transferred assets.
Other Reasons: We may share your information for purposes not described in this policy with prior notification to you.
Grievance Officer
If you have any questions or concerns about this Policy, please contact our Grievance Officer at admin@fluenttalkers.com.
Updates to This Policy
This Privacy Policy was last updated on [date]. We may periodically update our privacy practices. Any significant changes will be communicated to you as required by law. We will also post the updated policy on our website. Please check our site periodically for updates.
Jurisdiction
By visiting our website, you agree that any disputes regarding privacy are subject to this Policy and our terms of use. Any disputes arising under this Policy will be governed by the laws of India.